Special need passengers

Special need passengers

In order to provide you with an appropriate service, we kindly ask you to point out the following categories such as:

  • passengers with limited mobility,
  • unaccompanied minors,
  • persons travelling with pets, etc.

Report omission of air passenger rights

Passengers with limited mobility

While staying at the airport, persons with limited mobility, who have difficulties with accessing the aircraft, will be assisted appropriately by the professional airport staff.

Unaccompanied minors

A ground hostess takes care of a minor to boarding the aircraft. A person accompanying a minor to the airport (parent or other adult person) must not leave the airport until the aircraft takes off.

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